![]() ![]() Once registered, text OUT to 36778 to report an outage. The registration pattern is as follows including spaces: REG (account number) (ZIP code). Sign up for text alerts by texting REG to 36778 and have your account number and ZIP code handy.The fastest way to report lights-out is to use the automated system by calling 1‑800‑9OUTAGE. When widespread power outages occur, there is no way to have enough phone lines or customer service agents to handle all the calls.Foods that have reached room temperature should be discarded. If it has thawed, but is still cold to the touch, you should cook it before re-freezing it. If the food is still firm in the center and contains ice crystals, it can be safely refrozen. Once power is restored, check frozen food immediately.Ten pounds of dry ice can keep food frozen for up to four days. Dry ice will help preserve the food in your refrigerator and freezer.Food should stay good in a full freezer for about two days and for about six hours in your refrigerator. Keep freezer and refrigerator doors closed while you are without power.Also, main breakers should be opened to avoid feeding power back into Entergy’s lines and possibly injuring linemen. When using personal generators, qualified electricians should hook them up.Electric motors that get wet should be thoroughly checked by an electrician or certified repair shop before being reconnected to a power source.Make sure they stay away from all electrical devices and wall outlets when water is present. Be safe! If water was in your home, you should have your electrical wiring inspected by a qualified electrician before Entergy restores your power.Entergy’s priority is the safety of the public and our emergency workers. Stay a safe distance away from active work zones and restoration workers on the job. Never attempt to plug in or use an electrical appliance or device while standing in water or on a damp surface. ![]() Be careful when surveying damage, as wires can be hidden by fallen trees and tree branches.Call Entergy immediately at 1-800-ENTERGY. Don’t touch a downed line, because it may be energized. If lines are dangling or have fallen, stay away from them.Here are some tips to keep you safe while we restore your power: While crews work to restore power, Entergy Arkansas urges customers to keep safety first. Our thoughts and prayers are with our impacted customers and communities. Entergy Arkansas has requested support from the Arkansas State Police and National Guard in central Arkansas to assist with traffic control and to facilitate access to our damaged equipment in heavy hit areas. Specialized equipment such as backyard machines, excavators, and bulldozers are also being brought in to assist with storm response in areas where terrain is difficult to reach. As soon as crews determine the damage scope and repairs needed, we will provide updated estimated restoration times.Īdditional workers have been requested to assist Entergy Arkansas crews with damage assessment, vegetation and debris removal, and power restoration. Estimated restoration times will be extended in the most heavily damaged areas. approximately 56,000 customers were without power. Entergy Arkansas is working to assess the damage in all affected areas. A line of severe thunderstorms has impacted the state, primarily in central and northeast Arkansas, with confirmed tornadoes, heavy rain, lightning, strong winds and fallen trees. ![]()
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